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University of Connecticut University Information Technology Services NetID

Having trouble with your NetID and looking for one on one help and support?

Help and Support

Our number one priority is to avoid any network resource accessibility interruptions, and to resolve any NetID issues as quickly and as efficiently as possible. If you run into any issues with your NetID or the NetID system that you are unable to resolve or would otherwise like to let us know about, please contact the ITS Help Center directly using the contact information on the right.

Please make sure to take a look at the Frequently Asked Questions page for possible solutions before contacting the ITS Help Center, as it might bring you to a quick solution and save you some time.


The ITS Help Center can be contacted by email or phone.

ITS Help Center

P: 860.486.4357 (HELP)

Activate NetID

Activate your NetID account by visiting this page and entering your information.


Reset Forgotten Password

Forgot your NetID account password? Reset it by visiting this page.


Find NetID

Don't know your NetID account? Retrieve it by visiting this page.


Change Password

If you know your NetID password and would like to change it to a new password visit this page.

Change Password

Welcome to the NetID Homepage

Your NetID credentials allow you to authenticate into a wide variety of computing services at the University of Connecticut.

New to UConn or unfamiliar with the NetID system?

Frequently asked questions